Help when you need it

Ten Doors Support

Questions about a property, receipt scan, purchase, or tax export? Start here.

Contact

Email support@gettendoors.com. Please include the device you are using, your iOS/iPadOS/macOS version, and a short description of what happened. Do not send sensitive tax documents, full payment card numbers, or passwords by email.

PurchasesQuestions about unlocking additional properties or restoring a prior purchase.

Receipt scanningHelp capturing, reviewing, or attaching a receipt to an expense.

Properties & recordsQuestions about income, expenses, property details, and schedules.

Tax exportsHelp generating or reviewing an annual export.

Restoring a purchase

If you previously purchased the Ten Doors portfolio unlock, use the Restore Purchase option in the app while signed in to the same Apple Account used for the original purchase.

Billing

App Store purchases are processed by Apple. Ten Doors does not receive or store your full payment card information.

Tax information

Ten Doors helps organize rental records and prepare exports. It does not provide tax, legal, or accounting advice. Review your records with a qualified tax professional when appropriate.

Developer

Ten Doors is published by A2M4 Systems LLC.